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Lukus_i
Member

I run out of minutes to night at midnight so I went ahead and added my refill card and it's still saying I run out April 8th 2017 how do I fix this?

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Re: Help
vzw_customer_support
Customer Support

Not to worry. Our prepaid experts can help. Just call them at 888-294-6804.

NoahS_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Help
vzw_customer_support
Customer Support

Thank you for reaching out to us. Since you added the refill card, have you power cycled your device? Simply turn the device completely off and then reboot the device.

NicoleT_VZW Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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