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Hi
browndustin1
Member

I had a 3g phone.  my girlfriend gave me her 4g phone (both prepaid) so I went to a local verizon store today and got a sim card for my new phone.  Instead of being able to change devices, it told me that basically i couldn't and gave me an entire new phone number for the new phone.

HELP!!

Labels (1)
Re: Hi
vzw_customer_support
Customer Support

We like to help where we can. We suggest that you reach out to the Prepaid Department at: 888-294-6804 for further assistance.

RobertH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: Hi
vzw_customer_support
Customer Support

We like to help when we can. We suggest that you reach out to the Prepaid Department at: 888-294-6804 for further assistance.

RobertH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

0 Likes