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Correct Answer!
How Do I Turn Off The Announcement On My Phone About My Plan?
CW6
Member
‎10-10-2017 02:56 PM

My plan is unlimited why is there always a pre-recorded announcement.time available for this call is unlimited. Turn it off

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Correct Answer!
Re: How Do I Turn Off The Announcement On My Phone About My Plan?
vzw_customer_support
Customer Support
‎10-12-2017 03:09 PM

I want to make sure you get the appropriate help,

CW@0406. We can certainly assist you with looking into this further and find the options to stop this announcement. Let's get some additional information. Are you currently a Prepay or Postpay customer? What is the make and model of your device? Also, if this is a Prepay account, you can contact our Prepay team at 888-294-6804.

 

GersonG_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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