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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
How can I block a number from texting my phone?
ashlystone86
Member

I have a Prepaid Verizon, flip phone -  The model is SCHU365 It's a very basic phone and I am having issues finding information on how to block a number. I do not want this number to text or call me anymore. I read the information on how to block a number, but this did not apply to PREPAID Accounts. Do you know if I can block numbers on a prepaid Verizon wireless account??

Please help!

I will check back on this discussion to look for responses... I am not very good at the internet or with discussion boards. Please email me with directions or suggestions -- if you do not mind. Because I do not know if I can find this discussion board again Smiley Happy

Thanks - Ashly

<< Private information removed to comply with >>

Message was edited by: Verizon Moderator

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Re: How can I block a number from texting my phone?
tikibar1
Community Leader
Community Leader

The option to block numbers via the on-line MyVerizon isn't available for prepay accounts.  Prepay customers can have blocks put on their phones by calling Customer Service:

Customer Service - Prepaid

   Dial *611 from your cell phone

   (888) 294-6804

   24 hours a day, 7 days a week

View solution in original post

Re: How can I block a number from texting my phone?
Not applicable

I don't have prepay but I think http://www.verizonwireless.com (My Verizon) has a section for pre pay customers.

You can then register for My Verizon and one of its features is to block 5 numbers/text msg from bothering you for up to 90 days. you then go back and re-enter the numbers again after 90 days. They have a service for $4.99 a month called Usage Controls which can block 20 numbers permanently as well as unknown numbers and international etc. I forget the rest but the information is on the Verizon web site.

Good Luck

Re: How can I block a number from texting my phone?
tikibar1
Community Leader
Community Leader

The option to block numbers via the on-line MyVerizon isn't available for prepay accounts.  Prepay customers can have blocks put on their phones by calling Customer Service:

Customer Service - Prepaid

   Dial *611 from your cell phone

   (888) 294-6804

   24 hours a day, 7 days a week

Re: How can I block a number from texting my phone?
Not applicable

You really come alive in the Spring.....

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Re: How can I block a number from texting my phone?
Aphena
Member

I called and I just spole with Customer Service. You cannot block individuals numbers on prepaid they told me it takes too much cost on their end.....Which is BS. They said only option is to change yout MTN (mobile telephone number).

Re: How can I block a number from texting my phone?
ttipgem
Sr. Member

Or you can get a post-paid account which has that feature.  It's your choice.

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Re: How can I block a number from texting my phone?
Littlet3
Member

Try a different phone.

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