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How did I lose $8.20? with prepaid core to another verizon mobile
andy2011
Member

It went from 44.52 - 36.32 in less than an hour. 

 

It was 47.21 just yesterday so I lost $11 in one day???

 

I know it is .99 each day you use it, but why did it charge me this much?

 

============

It was found, but not completely "fixed"

It was roaming but, it was from my home to another verizon cell close by.

The procedure is cannot fix unless this happens again.

 

I would like to prevent this from happening again. I did Settings & Tools> Phone Settings> System Select >  Home Only, it was on Automatic B, would this change anything?

I'm not even sure if I should make another thread regarding this.

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Re: How did I lose $8.20? with prepaid core to another verizon mobile
andy2011
Member

You know it's unlimited to mobile to mobile... if .99/ day. I said it's Prepaid CORE. I'm calling another VERIZON user

 

It is ROAMING because the representative said it. I do not have any "apps" and I'm NOT texting anyone. 

 

Also, Excluding outgoing calls, INBOUND CALLS somehow charges me .20 PER MINUTE, and website states: DOMESTIC ROAMING as .20 / min.

 

I seletected "Home Only"

 

I was told to go to a store and have someone do something on my phone : "Hybrid PRL" yet, they didn't know what I was talking about. They had to get other people to try to help me out on this problem. So this is what they told me:

 

I did *228 and pressed 2, and then 1

 

If this didn't help, they said "I had to buy a new phone"

 

URGHHG Verizon

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Re: How did I lose $8.20? with prepaid core to another verizon mobile
Minniehaha
Sr. Member

Were you calling another Verizon cell phone? If you call an non verizon person it would be 99 cents plus 10 per minute, also if its nighttime hours its 10 per min. and if you talked starting at say 11:20 pm and talked til after midnight that would count as another day and it would be another 99 cents. Have you signed up for any apps or anything like that, did you  do  any texting?  You can go to My Verizon and see how many calls you made and how much you were charged and also how much you were charged for texting.

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Re: How did I lose $8.20? with prepaid core to another verizon mobile
andy2011
Member

You know it's unlimited to mobile to mobile... if .99/ day. I said it's Prepaid CORE. I'm calling another VERIZON user

 

It is ROAMING because the representative said it. I do not have any "apps" and I'm NOT texting anyone. 

 

Also, Excluding outgoing calls, INBOUND CALLS somehow charges me .20 PER MINUTE, and website states: DOMESTIC ROAMING as .20 / min.

 

I seletected "Home Only"

 

I was told to go to a store and have someone do something on my phone : "Hybrid PRL" yet, they didn't know what I was talking about. They had to get other people to try to help me out on this problem. So this is what they told me:

 

I did *228 and pressed 2, and then 1

 

If this didn't help, they said "I had to buy a new phone"

 

URGHHG Verizon

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