How do I become Account Manager?

[doctorcatfish]

On the Verizon Wireless website, it has a lot of things restricted to me because I am not the account manager. I don't know who the account manager is and why I am only an account member. Is it because my phone is prepaid? I would like to do things such as switch devices, but I do not want the hassle of going all the way to a Verizon store or calling them. I want to be able to manage my account with the website but it says I'm not the manager. I don't think I have any sort of family phone connections on here.

[Ann154 · Accepted solution]

That's correct. Since your account is prepaid, you are an account member only.

[kfcrouse]

well how do you upgrade to a monthly plan from a prepaid

[Ann154]

kfcrouse wrote:

well how do you upgrade to a monthly plan from a prepaid

I would suggest checking the space for similar discussions on this topic.

[vzw_customer_support]

Hi kfcrouse,

Let's get your prepaid service ported to a postpaid service pronto! You can go from prepaid to post paid if you visit a Verizon Wireless store http://bit.ly/3SdsA or by calling our prepaid customer service by dialing *611.