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How do I change the renewal date on my prepaid plan?
Pamela66
Member

How to Change renewal date

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Re: Prepaid bill
vzw_customer_support
Customer Support

The auto renewal feature is great to have with your plan Pamela66. We want it to be convenient with your pay schedules. You can update your payment by dialing *611 from your phone or through your My Verizon account online in My Prepaid Account, select Auto Pay Options.


NicoleB_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Prepaid bill
vzw_customer_support
Customer Support

The auto renewal feature is great to have with your plan Pamela66. We want it to be convenient with your pay schedules. You can update your payment by dialing *611 from your phone or through your My Verizon account online in My Prepaid Account, select Auto Pay Options.


NicoleB_VZW
Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

View solution in original post

Re: Prepaid bill
Blueeyedbuckeye

I don't see that option.

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Re: Prepaid bill
vzw_customer_support
Customer Support

What option are you seeing, Blueeyedbuckeye? CecileC_VZW

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Re: Prepaid bill
Blueeyedbuckeye

It just gives me the option to change my credit card. 

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Re: Prepaid bill
vzw_customer_support
Customer Support

Do you recall ever setting up Autopay?

CidnieD_VZW

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