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How do I remove the Verizon Usage message when I make phone calls?
Joynme
Newbie
‎10-15-2013 06:19 PM

When I make a call, I dial and then Verizon comes on w/a short message telling me my current usage and then the phone rings at the number dialed.

I don't want this usage message.  I'm well aware of how to get the usage information from other sources.   How do I get rid of this message?

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Re: How do I remove the Verizon Usage message when I make phone calls?
GortBot
Newbie
‎10-16-2013 08:30 AM

I just got a new phone - new to VZW - and I don't notice that kind of thing.

What kind of phone do you have?

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Re: How do I remove the Verizon Usage message when I make phone calls?
vzw_customer_support
Customer Service Rep
‎10-18-2013 09:24 AM

Hello and happy Friday Joynme,

     As your wireless provider, we want to all we can to help you manage your usage and your account. The message that you hear is just one of many ways to help you get the most our of your device and your service. Like Gortbot asked, may I which model phone do you have? Once you share this information then we can check to see if there is a setting on the device that can disable this feature. If you prefer to have us walk you through the device settings then feel free to reach out to our prepaid directly for assistance then the number is 888-294-6804. This way we can get this taken care of together. I'm looking forward to your reply.

Thank you...

ArnettH_VZW
Follow us on Twitter @VZWSupport

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