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How do I stop my internet from launching automatically?
bvmcbid
Member

I am on Prepaid plan with Samsung Gusto 3.  The phone is launching Internet automatically, and then turns on and off sporadically even if I am on a call.  I hit the power button, but nothing happens unless I reboot.  That helps about 40% of the time, for a while.  It seems to be worse after I have fully charged the phone.  Can I turn off the Internet feature?  While on the Internet, I only see usage of about .01 MB per session, but it is very annoying when my calls keep getting dropped.  Other than that, the phone meets my needs perrfectly.

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Re: how to stop internet from launching automatically
vzw_customer_support
Customer Support

Let's make sure this final need is met for you bvmcbid. Since you are on a Prepaid plan, you will want to contact our Prepaid department. They will be happy to help. The number to call is 888-294-6804.
RosanneM_VZW
Follow us on Twitter @VZWSupport
If my response answered your quesc�Correctse c�Correct Answer�t Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: how to stop internet from launching automatically
vzw_customer_support
Customer Support

Let's make sure this final need is met for you bvmcbid. Since you are on a Prepaid plan, you will want to contact our Prepaid department. They will be happy to help. The number to call is 888-294-6804.
RosanneM_VZW
Follow us on Twitter @VZWSupport
If my response answered your quesc�Correctse c�Correct Answer�t Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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