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How do I switch my prepaid service and number to a new device?
dontrel508
Member

Im getting a unlocked note 3, and i want to keep my same service and number that i have. (verizion perpaid 45/monthly) How do i swich my number to the new phone/ sim card if possible?

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Re: Im getting a unlocked note 3
vzw_customer_support
Customer Support

dontrel508     Good question. You can insert your current 4G Sim card into your device. You also would want to contact our Prepaid team at

1. Dial 888-294-6804 from a number other than your prepaid phone.
2. Enter your prepaid phone number.
3. Press 4 (for questions or to change something),
4. Press 5 (for Store Locations or Billing Questions),
5. Press 4 (for Customer Service Rep) and then enter your pass code for your account.


SheritaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Im getting a unlocked note 3
vzw_customer_support
Customer Support

dontrel508     Good question. You can insert your current 4G Sim card into your device. You also would want to contact our Prepaid team at

1. Dial 888-294-6804 from a number other than your prepaid phone.
2. Enter your prepaid phone number.
3. Press 4 (for questions or to change something),
4. Press 5 (for Store Locations or Billing Questions),
5. Press 4 (for Customer Service Rep) and then enter your pass code for your account.


SheritaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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