Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
How do i change to a pre-paid service line account?

My son was to start paying his own phone bill six weeks ago. We thought it was all set up at the store, but we set my credit card for the first month’s payment. But I notice that I am still being charged. How do we make this actually stick so that it become his own phone?

Labels (1)
Re: How do i change to a pre-paid service line account?
Customer Support

We know that having the service that best fits your needs it important. To discuss the option of moving the Postpaid account to Prepaid services, you would need to reach out to our sales department at 1-800-256-4646. They will be able to assist you with this transition, and any questions associated with the transition. If there is anything else we can do to assist you, let us know. We're here to help.



Follow us on Twitter @VZWSupport
If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!