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How do i fix a Mobile hotspot error?

Just got a used note 3. I got the prepaid unlimited then i switched to the 10gb since unlimited doesnt offer hotspot. But it keeps saying error. After more then 8  hours

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Re: How do i fix a Mobile hotspot error?
Customer Support

We are here to help. There is a chance your device is not compatible with the hotspot feature. Is your phone on the most recent software available? Is your Note 3 a Verizon device?


us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!