Re: How to add tablet to plan
VerizonScott
Newbie

Here's how you can reach an actual person when calling the prepaid customer service number:

1. Dial 888-294-6804 or *611 from your phone.

2. Select the appropriate language.

3. If prompted, enter your phone number.

4. Listen to your balance.

5. Press option number 2 for anything else.

6. Then select option number 7 for other options.

7. When asked to speak your reason for calling press 7.

8. Then press option number 3 to speak to a representative.

Hope this helps for prepaid customers trying to get an actual person on the line 🙂

0 Likes