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How to file formal complaint
staticdischarge

I have had an ongoing issue with a trade in for which I was  not given credit for. It's a very long story and I have contacted VZW phone support many times to no avail. Is there a way for me to file a formal complaint?

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Re: How to file formal complaint
vzw_customer_support
Customer Support

Hi! We are saddened to hear that you are having trouble with your trade in credit. We can help you here. Please send us a PM so we can assist.

*Cassandra

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