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I added a $45 card to my account, but it didn't renew my service?
SilipinStarfox

This is the second time this has happened, actually...

I added the card yesterday, and my account balances shows that I have it loaded on there.

However, I just received a text notifying me that my plan was not renewed.

I  would really hate to have to call yet again just to get my payment fixed.

Thank you.

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Re: I added a $45 card to my account, but it didn't renew my service?
vzw_customer_support
Customer Support

There are 2 good options for getting in touch with the prepaid team.  You can call 888-294-6804 or you can log into My Verizon and open a chat window.
NoahS_VZW
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