Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
Showing results for 
Search instead for 
Did you mean: 
I am not receiving text messages from other companies, How do I fix this?

I started my Verizon prepaid plan last Saturday, the twelfth , and since day one,I have only been able to receive texts from people with Verizon phone numbers. I transferred my number from virgin mobile and am able to call everyone, but i am only able to receive texts from Verizon customers.  I have used multiple apps including Message plus the default messaging app and mysms and still have been unable to receive these messages. I restarted my phone and even went to customer service yet it still doesnt work, How can i fix this?

Labels (1)
Re: I am not receiving  text messages from other companies, How do I fix this?
Sr. Leader

There is some useful info in the correct answer in this thread:  Thinking about switching to Prepaid, researching details Prepaid vs Postpaid

I came from Boost, same as VM, and had a hangup in the porting process.