These reps just say anything to get you off the phone and as long as they think everything appears fine on their end, they don't care. I even had tried speaking to a rep because I was having difficulty getting into the forums here and this person started off the conversation asking me what a forum is and had no idea what she was doing. How many times did I have to keep telling this person that the system kept asking me to register as a new member? It was taking so long that after about 40 minutes, I had to end the call. I finally just had to figure it out myself. And never mind that but if they can't get their act together for something so basic like debit card transactions, then a company like that doesn't deserve much more of my business.
Once my minutes are about to run out, that does it. I don't need this.
Message was edited by: Verizon Moderator