Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
I cant make call after changing my number
Rockstar22
Member

I changed my number and now I can't make call

Labels (1)
0 Likes
Re: I cant make call after changing my number
vzw_customer_support
Customer Support

Changing your mobile number should be a quick and seamless process. That this wasn't the case definitely concerns us. We are here to help make sure that your phone works as you need it to, Rockstar23. Did you process the number change online via your My Verizon? Have you tried powering off and on your mobile phone if it is a 4G device, or dialing *228 and choosing option 1 if it is a 3G phone?

NicandroN_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes
Re: I cant make call after changing my number
Sblish1964
Member

I have a 4g phone . Samsung galaxy j8 I believe. I went online changed my phone number, 2 hours later still cannot make or receive calls. I tried the *228 as well and nothing. When I try to place a call it says roaming.  Please help

0 Likes