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I have a moto g on prepaid and now when somebody tries to call it says person not accepting calls at this time. What have I done to make it do this and how do I fix it?
VKY
Enthusiast - Level 2
‎01-28-2015 09:04 AM

I have a Moto G on prepaid. What did I hit to make it say I am not accepting calls at this time? I did it by accident if I have done something on the phone. Please help!! I need to get it fixed.

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Re: I have a moto g on prepaid and now when somebody tries to call it says person not accepting calls at this time. What have I done to make it do this and how do I fix it?
VKY
Enthusiast - Level 2
‎01-28-2015 02:10 PM

Thanks so much I will check!

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Re: I have a moto g on prepaid and now when somebody tries to call it says person not accepting calls at this time. What have I done to make it do this and how do I fix it?
elliew
Specialist - Level 1
‎01-28-2015 01:43 PM

Sounds like you've activated a do-not-disturb feature. I can do that in my sound settings (different type of android ph) - try looking in that area

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Re: I have a moto g on prepaid and now when somebody tries to call it says person not accepting calls at this time. What have I done to make it do this and how do I fix it?
VKY
Enthusiast - Level 2
‎01-28-2015 02:10 PM

Thanks so much I will check!

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Re: I have a moto g on prepaid and now when somebody tries to call it says person not accepting calls at this time. What have I done to make it do this and how do I fix it?
VKY
Enthusiast - Level 2
‎02-02-2015 04:41 AM

Finally got to the store to see what was going on. I didn't do it. My previous carrier was still holding my number even though it was working before. Verizon called and got it released and problem solved!!  Thanks!!