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I put my SIM card in a jet pack and now my service is disconnected
jp_wentland
Newbie
‎11-07-2017 10:51 PM

I put my SIM card in a jet pack and now my service is disconnected. Help

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Re: I put my SIM card in a jet pack and now my service is disconnected
vzw_customer_support
Customer Service Rep
‎11-09-2017 11:14 PM

We want to make sure you are able to activate this device. We recommend contacting our Prepaid Department at, 888-294-6804. They will be able to assist you with this inquiry.

 

JavierMD_VZW

Follow us on Twitter @VZWSupport
If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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Re: I put my SIM card in a jet pack and now my service is disconnected
Ann154
Community Leader
Community Leader
‎11-08-2017 03:59 AM

Where did the SIM card originally come from? Are you a prepaid or postpaid account?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: I put my SIM card in a jet pack and now my service is disconnected
jp_wentland
Newbie
‎11-08-2017 05:21 AM

Prepaid. I got the key pack from a friend and just wanted ' to see if it

worked, when I put it back in my phone my account and service were suspended

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Re: I put my SIM card in a jet pack and now my service is disconnected
vzw_customer_support
Customer Service Rep
‎11-09-2017 11:14 PM

We want to make sure you are able to activate this device. We recommend contacting our Prepaid Department at, 888-294-6804. They will be able to assist you with this inquiry.

 

JavierMD_VZW

Follow us on Twitter @VZWSupport
If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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