Skip to main content
Accessibility Resource Center Skip to main content
Personal Business
Español

Choose your cart

Choose your cart

Have a phone you love? Get up to $500 when you bring your phone.
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Correct Answer!
I was billed and charged but I'm not a customer... please help
dusk883
Member
‎01-29-2013 12:44 PM

I was charged for a wireless pre paid account with the following details on my bank statement:

01/25/2013     POS Debit - Visa Check Card 7262 - VZWRLSS*PREPAID PY 888-294-6804 CA

    $53.55-

The issue is that I'm not a customer nor have any Verizon phones at all.How do I stop this from happening in the future?

Labels (1)
Labels
2 people had this problem.
0 Likes
Reply
1 Reply
Correct Answer!
Re: I was billed and charged but I'm not a customer... please help
Not applicable
‎01-29-2013 08:27 PM

A) This is customer to customer forum. We are not CS reps

B) This is an issue with your bank not Verizon. Obviously someone has your card info. Call your bank and cancel the card and get a new one.

0 Likes
Reply