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If I have a prepaid smartphone, can I add it to my plan?
vzw2017
Member

I have a prepaid smartphone, but don't have a card. I already have a plan with verizon. If I added data, and upgraded from a basic phone to a smart phone on my line, could I use the prepaid smartphone on my line?

In addition, how much would a 1 or 2 gig data package cost?

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Re: If I have a prepaid smartphone, can I add it to my line/plan/package?
Ann154
MVP MVP
MVP

For prepaid, you have to switch from the basic prepaid plans to the smartphone prepaid plans. I don't believe any balance transfers over but I would suggest calling the prepaid customer service number and asking.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

View solution in original post

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Re: If I have a prepaid smartphone, can I add it to my line/plan/package?
vzw_customer_support
Customer Support

Thanks for contacting us regarding additional minutes/data. We actually only assist with postpay service here, but you can get assistance for prepay service http://vz.to/1wAzBp9 or http://vz.to/1qt19zC.

Sorry for the confusion.

TamaraH_VZW
Follow us on Twitter @VZWSupport

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Re: If I have a prepaid smartphone, can I add it to my line/plan/package?
Ann154
MVP MVP
MVP

For prepaid, you have to switch from the basic prepaid plans to the smartphone prepaid plans. I don't believe any balance transfers over but I would suggest calling the prepaid customer service number and asking.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes