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Inbound and outbound call labels.
adamjayyyy
Member

I noticed on both my prepaid lines, incoming calls are listed as "outbound HD voice call," and outgoing calls are listed as "inbound HD voice call," any idea why they'd be reversed like like that? It's strange that incoming calls are listed as outbound calls and outgoing calls are listed as inbound calls.

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Re: Inbound and outbound call labels.
vzw_customer_support
Customer Support

Ensuring that your device is reflecting the correct information is of the utmost significance, adamjayyyyy. Please try restarting your device, and resetting the network settings. What is the make and model of your phone? 

 

OmarC_VZW

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