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Insufficient Fund
alicia3037
Member

i changed my phone plan two weeks ago, it said the end of the cycle was yesterday, whenever i try to send a text, it says it has a insufficient fund, I added funds but it still says the same thing, it didn;t give me a message to make a payment for the month.

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Re: Insufficient Fund
vzw_customer_support
Customer Support

I want you to be able to enjoy your services just as much as you do, Alicia.
Please reach out to our Prepay team directly at 888-294-6804. This way we’ll have the tools needed to view what is happening and causing the error you are receiving.


KatiM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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