i changed my phone plan two weeks ago, it said the end of the cycle was yesterday, whenever i try to send a text, it says it has a insufficient fund, I added funds but it still says the same thing, it didn;t give me a message to make a payment for the month.
I want you to be able to enjoy your services just as much as you do, Alicia.
Please reach out to our Prepay team directly at 888-294-6804. This way we’ll have the tools needed to view what is happening and causing the error you are receiving.
KatiM_VZW
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