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International call disconnect
dbild427
Member

I have a Prepaid LG-vx5600 cell phone and get disconnected when calling a international call. It rings and it appears that someone has picked up and then I get a recording form verizon about my account balance.  I dont have any problems texting to this number.

 

Frustrated,

 

Dan

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Re: International call disconnect
spottedcatfish

Have you listened to the full message?  What does it say?

 

It is possible that you're required to have a minimum account balance to place international calls, do you have enough money in your account?

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Re: International call disconnect
dbild427
Member
Thank you spottedcatfish. No, I just got frustrated when hearing that message and seeing that it already disconnected me. I will try it and let you know
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Re: International call disconnect
Minniehaha
Sr. Member

It sounds like your roaming, on prepaid they do let you  know what your account balance is so you have a choice whether to connect the call or hang up if your balance is low.  Or it could be you don't have international calling.  You can call customer service and they can tell you if you have international calling 1-888-294-6804

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