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Internet
thomasmagic
Member

I'm having trouble connecting to the internet using a motorola G play PP.  I have at least 3 gigs left and it just shut off on me yesterday.  the wifi still works but not 4G LTE.  What is the diagnosis?

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Re: Internet
vzw_customer_support
Customer Support

Thomas, help has arrived. I would recommend reaching out to our Prepaid Team directly at 888-294-6804. They can certainly help you further.

KristieQ_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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