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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***

I'm having trouble connecting to the internet using a motorola G play PP.  I have at least 3 gigs left and it just shut off on me yesterday.  the wifi still works but not 4G LTE.  What is the diagnosis?

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Re: Internet
Customer Support

Thomas, help has arrived. I would recommend reaching out to our Prepaid Team directly at 888-294-6804. They can certainly help you further.


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