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Isn't my prepaid data plan supposed to renew the data capacity on the 1st of each month?
grumpus
Newbie
‎08-01-2017 07:03 PM

I see that auto pay was removed after you fixed my hd voice.  I reinstated it today.  Please make sure I get the data I am paying for on my plan and please make sure your company doesnt bill me twice.

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Re: Isn't my prepaid data plan supposed to renew the data capacity on the 1st of each month?
vzw_customer_support
Customer Service Rep
‎08-03-2017 08:26 PM

grumpus-we want to make sure that you have data for the month. Please reach out to our Prepaid Department at 888-294-6804 for further assistance. Thank you in advance.

YeseniaV_VZW

Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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An Accepted Solution is available for this post. Jump to solution.
Re: Isn't my prepaid data plan supposed to renew the data capacity on the 1st of each month?
vzw_customer_support
Customer Service Rep
‎08-03-2017 08:26 PM

grumpus-we want to make sure that you have data for the month. Please reach out to our Prepaid Department at 888-294-6804 for further assistance. Thank you in advance.

YeseniaV_VZW

Follow us on TWITTER @VZWSupport If my response answered your question please click the Correct Answer button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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