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It wont let me add funds to my account with my saved credit card, what can i do?
cedricxjones47

It wont let me add funds to my account with my saved credit card, what can i do?

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Re: It wont let me add funds to my account with my saved credit card, what can i do?
vzw_customer_support
Customer Support

cedricxjones47,


We're eager to lend a helping hand to ensure you're able to add funds to your account!


Can you clarify if this is for a Prepaid account? If so, we'll need to recommend reaching them at 888-294-6804.


Please let us know if we can further assist. Thanks!



TrevorC_VZW


Follow us on Twitter @VZWSupport


If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: It wont let me add funds to my account with my saved credit card, what can i do?
cedricxjones47

i added 3 gbs of data 4 hours ago, it sent me a text that i had added the data as well, but my data is still not working, and it says on my account that i have no data

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Re: It wont let me add funds to my account with my saved credit card, what can i do?
vzw_customer_support
Customer Support

Let’s make sure you have access to your data cedricxjones47. You have reached the postpay side of Verizon Wireless. Please reach out to our partners at prepay for further help. I am confident they will be able to figure out what happened. Their phone number is 888-294-6804.

JorgeO_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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