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JetPack Prepaid $35 60 day plan

I signed up with the $20 30 day 1GB plan for my JetPack and need to purchase more data but from My Verizon I can not add the $35 60 day 2GB plan.

What do I have to do?

1. Calling the 888 number is not working

2. Delete my current account and create a new one?

3. Drive 200 miles and visit a store?

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Re: JetPack Prepaid $35 60 day plan
Customer Support

We're always here to help WrongAddress. We do not have access to Prepaid account here but you can reach out to Prepaid at 888-294-6804. They can access the account and further assist.

I apologize for the difficulties you are having. What happens when you can Prepaid at the 888 number?

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