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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
Looks like this isn't a Verizon Prepaid number. For help, please contact us at Thank you.
WilliePerry
Member

As the title states: Looks like this isn't a Verizon Prepaid number. For help, please contact us at 1-800-922-0204. 

My intention was buy a prepaid and activate it but the automated systems are a mess. Looks like this isn't a Verizon Prepaid number. For help, please contact us at 1-800-922-0204. Thank you. I hope yall like hearing this message because I seen it 10000000000000 times in the past 7 hours AFTER WORK trying to activate my mobile data on my phone, this couldn't have been the worst first and last purchase of a Nokia for me. Verizon is on thin ice because no one wants to deal with automated dirtstorms like Looks like this isn't a Verizon Prepaid number. For help, please contact us at 1-800-922-0204. Thank you. 

This is not a dupe post I purchased a prepaid from meijers, only cost 100, bought a prepaid card, 100 more bucks. Long story short they not only charged me 70 bucks for something BUT THEY WON'T OFFER CUSTOMER SUPPORT Looks like this isn't a Verizon Prepaid number. For help, please contact us at 1-800-922-0204. Thank you..

And the phone number takes me to the Spanish line. Refund my money this 

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New Discussion: PREPAID AUTOMATED MESS
WilliePerry
Member

We've not been given any help or support on this issue 

Almost like not a single Customer Service Rep cares a dang about any phone call!

 

 

I still have not received any support from Verizon about the 

Looks like this isn't a Verizon Prepaid number. For help, please contact us at 1-800-922-0204. 

My intention was buy a prepaid and activate it but the automated systems are a mess. Looks like this isn't a Verizon Prepaid number. For help, please contact us at 1-800-922-0204. Thank you. I hope yall like hearing this message because I seen it 10000000000000 times in the past 7 hours AFTER WORK trying to activate my mobile data on my phone, this couldn't have been the worst first and last purchase of a Nokia for me. Verizon is on thin ice because no one wants to deal with automated dirtstorms like Looks like this isn't a Verizon Prepaid number. For help, please contact us at 1-800-922-0204. Thank you. 

And the phone number takes me to the Spanish line issue.

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Re: New Discussion: PREPAID AUTOMATED MESS
Tigerstep
Sr. Member

Your first mistake was expecting customer service from prepaid. 

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Re: New Discussion: PREPAID AUTOMATED MESS
WilliePerry
Member

 

 

 

its 7 am now im getting ready for work and I know I have nothing to show for 48 hours of "troubleshooting".

Update 6/16: My prepaid is still unusable like it was when I got it from the store.  That's the update.

Without mobile data am I really the only Verizon nokia customer stuck with more debt in one monday it shouldn't feel like Verizon just debt locked me? that they can just care so little if im not BUSINESS ???????? how much will premium cost next pay period when i can feed for myself but not receive my bosses texts? Who will help with the resumes I'm building TO PAY FOR ALL THIS ...

 

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Tell us about your issue..
WilliePerry
Member

Here we go, Well this message is to remind the Verizon Network that my many forum post of this "
Looks like this isn't a Verizon Prepaid number. For help, please contact us at 1-800-922-0204. Thank you."

 

issue is still a goshdarn issue just in case it was forgotten now.  Why can't I call? Why can't I text? Why can't I use any mobile apps? BECAUSE VERIZON. FIX MOBILE NETWORK FOR ******7279. (REFUND DEPARTMENT WILL BE THE ONLY OPTION IF YALL CAN'T RESOLVE THIS IT'S BEEN NEARLY 72 HOURS WITH NO MOBILE NETWORK.

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Re: New Discussion: PREPAID AUTOMATED MESS
WilliePerry
Member

I did not expect customer service. Doing this on my first attempt resulted in a mix expectation of the availability of my mobile network services. Like, they took the money, but still the phone is not functioning as if mobile data is off. But it's on.  And that is my first experience with Nokiva VerizonWireless. 

Does that make sense to you, @Tigerstep ?

 

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Re: New Discussion: PREPAID AUTOMATED MESS
WilliePerry
Member

this reply is basically we took careful steps to single the root cause down. Um, thanks for being patient with that going on, also, no mobile network access is still going on! So when I next find the Wi Fi to reply to this topic, it will be soon without such late late response.

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Re: Verizon's Problem
vzw_customer_support
Customer Support

WilliePerry our goal is to make sure you get the assistance you need. We sent you a Private Message here in this forum. DoloresK_VZW

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