Losing data on prepaid phone cards
Harfab
Newbie

Why do I lose the left over data from month to month when I purchase a new card?

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Re: Losing data on prepaid phone cards
vzw_customer_support
Customer Service Rep

Making sure you receive all of your data on our prepaid service is a must, Harfab. Let’s get you in-touch with our prepaid team for some assistance. You can reach them online via Live Chat after logging in to your My Verizon account. Alternatively, they can be reached by phone at 888-294-6804.

JosephE_VZW
Follow us on Twitter @VZWSupport
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