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Losing data on prepaid phone cards
Harfab
Member

Why do I lose the left over data from month to month when I purchase a new card?

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Re: Losing data on prepaid phone cards
vzw_customer_support
Customer Support

Making sure you receive all of your data on our prepaid service is a must, Harfab. Let’s get you in-touch with our prepaid team for some assistance. You can reach them online via Live Chat after logging in to your My Verizon account. Alternatively, they can be reached by phone at 888-294-6804.

JosephE_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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