Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
Minutes???? Prepaid

I just bought a $60 prepaid plan for my phone TWO days and NOW it won't let me make calls or text!! I thought it was unlimited minutes????

Labels (1)
Re: Minutes???? Prepaid

60.00 Smartphone Prepay Plan is Unlimited Talk, Text, 2Gb of data.

There are some cases where people make a payment to their account but it does not activate their plan and they end of getting charged .25/min .20/sms .05/mbb, or the most common reason you have selected the 70.00 Prepay Plan and just made a 60.00 payment and it would not activate that way either ofcourse.

Should definately be an easy fix for you, just call customer service at 888-294-6804.