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Mobile hotspot doesn't work
Stanleyweis10
Member

How do I get my money back?  I connect but nothing happens.

 

Don't tell me to call someone unless you have a new phone number because I can't get through to technical support or customer support.  The automated system just hangs up on me as soon as I push the number for either department.

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Re: Mobile hotspot doesn't work
vzw_customer_support
Customer Support

Hello! Help has arrived, Stanleyweis10! We want to make sure that all the features are working on your device. Being able to use Mobile Hotspot is important. so we can get a good look at the details of the account, I have sent you a Private Note. Please respond back to that message.  -Kevin

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