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Moto G 1st Gen Plan Issues
Blondie503
Member

So i bought the moto g prepaid to start up my prepaid acount and i bought my husband one too. I ended up losing mine and his won't transfer to mine. It asks me to change my plan and I'll lose my Extra data so i don't know what to do because I don't have a devicr or money for a new one

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Re: Moto G 1st Gen Plan Issues
vzw_customer_support
Customer Support

Hi Blondie503,

I am sorry you losing your phone! Have you spoke to prepaid customer service about this concern? They can be reached at 888-294-6804. Perhaps thy will be able to provide options for you.

Thank you!

EdW_VZW
Follow us on twitter @VZWSupport

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Re: Moto G 1st Gen Plan Issues
vzw_customer_support
Customer Support

Hi Blondie503,

I am sorry you losing your phone! Have you spoke to prepaid customer service about this concern? They can be reached at 888-294-6804. Perhaps thy will be able to provide options for you.

Thank you!

EdW_VZW
Follow us on twitter @VZWSupport

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