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NEED HELP ASAP
trevorj123
Member

My phone plan renews on 12th..i have am available balance of 60 and my plan costs $60...it still has not taken the money out yet...i got a refill card 3 dayd ago and used the app to add the money... I need help!!

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Re: NEED HELP ASAP
vzw_customer_support
Customer Support

We want to make sure that you receive proper assistance concerning your Prepaid Plan! I would recommend reaching out to our Prepaid Team for assistance. You can reach them at 888-294-6804.


HarleyE_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this


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Re: NEED HELP ASAP
vzw_customer_support
Customer Support

We want to make sure that you receive proper assistance concerning your Prepaid Plan! I would recommend reaching out to our Prepaid Team for assistance. You can reach them at 888-294-6804.


HarleyE_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the ?Correct Answer? button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this


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