New Talk, Text and Web prepaid plan question
ssandee
Newbie

Evening!   I have a reeeally old Verizon prepaid (FreeUp) account, and an old Verizon Motorola E18 phone.  

I also have a current balance of $271.00   If I upgrade to a new phone and the new $50. Talk, Text, and Web monthly prepaid, will I lose my current balance, or will it transfer to my new plan?  

 

thanks!

 

ssandee

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Re: New Talk, Text and Web prepaid plan question
Minniehaha
Specialist - Level 2

As longas you keep your same phone number the balance will be transferred over. Thats the way it is with the Daily Prepaid and also is you transfer over to a contract they will carry the money over on the contract as a credit. No refunds.  You can call customer service to veriify this at 1-888-294-6804

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