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New Talk, Text and Web prepaid plan question
ssandee
Member

Evening!   I have a reeeally old Verizon prepaid (FreeUp) account, and an old Verizon Motorola E18 phone.  

I also have a current balance of $271.00   If I upgrade to a new phone and the new $50. Talk, Text, and Web monthly prepaid, will I lose my current balance, or will it transfer to my new plan?  

 

thanks!

 

ssandee

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Re: New Talk, Text and Web prepaid plan question
Minniehaha
Sr. Member

As longas you keep your same phone number the balance will be transferred over. Thats the way it is with the Daily Prepaid and also is you transfer over to a contract they will carry the money over on the contract as a credit. No refunds.  You can call customer service to veriify this at 1-888-294-6804

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