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New phone
Deelilla13
Member

I just got a new Verizon phone and activated it. I added money for the 50.00 prepaid plan. When I try to call any number it says can't make calls because there is a restriction  on this account what do I do to change that?

 

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Re: New phone
dexman
Sr. Member

I would contact Verizon Wireless's Customer Support and have them look over the account to see what the cause of the problem is. Smiley Happy

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Re: New phone
vzw_customer_support
Customer Support

Deelilla13, keeping you connected with your Prepaid service is always a must. For better assistance, contact our Prepaid team at 800-294-6804 between the following hours for better assistance.

Mon - Fri, 7 AM - 9 PM
Sat - Sun, 8 AM - 9 PM

 

JoseL_VZW

Follow us on Twitter @VZWSupport

If my response answered your question, please click the "Correct Answer" button under my response. This ensures that others can benefit from our conversation. Thanks in advanced for your help with this! 

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