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New prepaid phone
Cvstevens12
Member

I just purchased a prepaid phone and added $30 to the account. It set me up with the $30/month plan, but I wanted the $15/month plan. When I switched to the plan I originally wanted I lost the $30 I had just put on. Is there any possible way to get that money added back to my account?

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Re: New prepaid phone
Snn5
Sr. Leader

Prepaid offers no refunds.  When you change a plan, you start over.  When you activate a phone, you start the billing cycle ovr.  Any change on prepaid requires another payment...even if you are paid up.

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