Okay, I understand when the next payment for prepay is the 16th of Dec. BUT, I don't understand when on "My Verizon" it says next payment due 2/16/12? I have a balance in my account to cover next months prepay plan. Also, will they take it out automatically from my account balance? I've read and just don't understand the 2/16/12 expiration? Thanks in advance.
As I understand it with prepay when you purchase funds for your account, those funds expire after a certain time period, unless you add more funds to your balance. Your expiration date is then pushed back a certain amount of time depending on the amount of funds you have deposited. The more money you deposit into your account, the more time you have before it expires. Any money still in your account after the expiration date would be forfeited.
Here's what happened, you were signed up for the Daily Prepaid Plan and not the $50.00 monthly plan. Call customer service and the them you wanted to be signed up for the $50.00 Montly Plan 1-888-294-6804. Did you sing up on your own or did customer service set you up?