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No service but I paid
LandaverdeE
Member

I have the 10gb plan and paid yesterday but today it said that I had no service even though I had 10 GB. So I checked out my balance and had $50 so I had to add an extra $20 so I can get back service. Anyone else have this problem?

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Re: No service but I paid
vzw_customer_support
Customer Support

LandaverdeE, let's make sure that you get help right away. Please reach out to our prepaid customer service at 888-294-6804. They will have access to your account and have the answers that you need.

JoelR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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