Not recieving old texts after paying bill

[Ghopton]

So i have a prepaid plan. I wasnt able to pay my bill right away so i went about 6 days till i was able to pay my bill. The entire time my phone is getting the "insufficient funds for text delivery" message.

Well now i have my bill paid and i still cant see those messages that where sent to me over the past six days. Id really like to recieve those missed texts.

Havent had this problem on my old plan. Usually id still recieve the texts but i just cant respond to them. Now i cant see them at all.

Can anyone point me in the right direction?

[naansalad]

sound like you missed those text message as your account was not in active status for 6 days ...in past if you had might be cause system allow but now it sounds like not

[vzw_customer_support · Accepted solution]

Ghopton, I'm sorry to hear you're not able to access the texts sent to you during the time when your phone was off. We recommend reaching out to our prepaid team for assistance. You can reach them at 888-294-6804.
JosephT_VZW
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[lewisr13]

Ghopton wrote:

Can anyone point me in the right direction?

prepay your account on time.