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OK. PHONE IS BROKEN. CAN I FORWARD MY TEXT MESSAGES TO MY EMAIL FOR THE TIME BEING?
rocket0813
Member
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also...how can i get someone on the phone? no real customer service agents anymore?
rocket0813
Member
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Re: OK. PHONE IS BROKEN. CAN I FORWARD MY TEXT MESSAGES TO MY EMAIL FOR THE TIME BEING?
TheGreatOne
Sr. Member

What model cell phone do you have? I could possibly try to get post some steps on how to forward the texts.Give what keys to press.

 

Customer Service - Prepaid
Dial *611 from your cell phone
(888) 294-6804
24 hours a day, 7 days a week

 

Just press 0 to connect to customer service after you dial.

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Re: also...how can i get someone on the phone? no real customer service agents anymore?
Minniehaha
Sr. Member

Yes there are humans answering the phone call 1-888-294-6804 when the recorded messages starts that asks if you want to do this or this etc, don't listen to the whole message just hit 4 when the next message starts hit 4 again when the next message starts hit 5 at this point you should be talking to a human voice.

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