Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
Overpaid on prepay and want to buy data with the extra
Bubba1213
Member

Need help it says 119device and sim not compatible

Labels (1)
0 Likes
Re: Overpaid on prepay and want to buy data with the extra
mama23dogs
Sr. Leader

What device are you using?   If you brought a phone from outside the US or from a GSM carrier, it may not work on Verizon. 

0 Likes
Re: Overpaid on prepay and want to buy data with the extra
vzw_customer_support
Customer Support

Bubba1213, we want to make sure that you can use your device and our prepay services. Mama23dogs has asked some great questions. Some devices might not be able to work on our wireless network. My goal is to make sure you speak with the right group of people. I do apologize, but, we don't have access to prepaid accounts on social media. You can always get a hold of our Prepaid Team by calling 888-294-6804 or *611 from a Verizon Wireless device.  

 

KevinR_VZW

Follow us on Twitter @VZWSupport

If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

0 Likes