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***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***
PLEASE HELP PREPAID PHONE
pleasehelpmenow

Hello please help me as i recently called in and got my prepaid phone re activated with a new number and added $20 dollars but after getting off the phone with "John" my phone was unable to call customer support or even send any txt messages when it took my money and said i have 0 dollars when i just added the money............. soooo PLEASE help. i added my money with the person on the phone and now it isnt working at all. please id like  to get this resolved ASAP

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