Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring your phone. Plus, get the incredible iPhone 13 Pro on us. Online only. With select 5G Unlimited plans. Ends 12.5. Buy now
end of navigation menu
Showing results for 
Search instead for 
Did you mean: 
***Announcement: We’re excited to inform you that we will be merging the Fios and Wireless Communities to a unified Verizon Community with a new look and feel throughout. If you are interested in what specifically has changed, please see the New Revamped Community article under the Featured Topics.***

Hello please help me as i recently called in and got my prepaid phone re activated with a new number and added $20 dollars but after getting off the phone with "John" my phone was unable to call customer support or even send any txt messages when it took my money and said i have 0 dollars when i just added the money............. soooo PLEASE help. i added my money with the person on the phone and now it isnt working at all. please id like  to get this resolved ASAP

Labels (1)
Tags (3)