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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
PMT is today. What should I do?
YAMA2012
Member
Hello:
PMT is today, 07/04/2021.   It's SAMSUNG Gusto/prepaid cell-phone which I started to use since 2017. When I visited one of Verizon Stores, the associate told me not able to help because my plan has been changed from 3G to 4G. There is still $445.00 balance because I rarely use the phone.  
Beside this, above I'm thinking about 'TOP-UP' for not to stop Verison Cell-phone Service. 
Your help would be much appreciated.
Thanks, 
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Re: PMT is today. What should I do?
vzw_customer_support
Customer Support

We definitely want to make sure that you are able to use your balance. Do you have another device you can switch to?

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