My phone sim is somehow locked and requires a PUK codes. I contacted customer service multiple times and received a message saying "my call cannot be transferred at this time" I also reached out on twitter and was told to call customer service. I'm tired of this game. What is the PUK code?
It's important that we get you back into your phone. Your time is valuable and I apologize that you weren't able to get assistance. Let's get this fixed. I have sent a private message, please check your inbox.
KatrinaN_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
Start a new topic or ask questions in the open forum.
