Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Page is not currently available
JOHN_3
Member

Ever time I go to order a new cell phone online on a pre paid plan I get "Page is not currently available".

This seem to happen when I went of contract. Why can't I order a phone online with a pre paid plan?

This happens ever time I select up upgrade on the order page.

Labels (1)
0 Likes
Re: Page is not currently available
gersong_vzw
Verizon Employee

John!, thanks for bringing this to our attention and I understand this is important for you. I know how exciting it is to get a new device and I we want you to get the appropriate help. We recommend to reach out to our Prepay team at 888-294-6804 to get this addressed and get this resolved for you. I'm confident they will be able to get this resolved so you can order your device. If you need additional help feel free to visit our Verizon Wireless Support page.

0 Likes