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Phone I bought from a friend is on a “no pay list?”
Cmos
Member

How do I find out how much is owed on this phone so I can get it off the no pay list and use it? The person I bought it from bought it from Verizon and switched it to another carrier and paid it off through that carrier. I just want to use it with my Verizon prepaid account.

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Re: Phone I bought from a friend is on a “no pay list?”
vzw_customer_support
Customer Support

Thank you so much for reaching out today, Cmos. We understand your eagerness to use your new device and are happy to provide clarity. Protecting the details of all our current and past customers is a top priority. account balances are considered proprietary information and therefore can only be provided to the account owner. We would recommend reaching out to your friend to get this resolved. We hope this is beneficial. 

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Re: Phone I bought from a friend is on a “no pay list?”
Tigerstep
Sr. Member

That's now how it works. You can not take a Verizon agreement and just move it to a other carrier to continue paying off.

A port/disconnect would cause the loan to default on the next bill. If that isn't paid, the phone gets locked for non pay.

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